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How do patients rate the hospital overall?

1. Patients who gave a rating of 9 or 10 (high)

University Of Mississippi Med Center
75% 
State Average
67% 
National Average
67% 

Completed surveys: 300 or more. Response rate: 27%.

2. Patients who gave a rating of7 or 8 (medium)

University Of Mississippi Med Center
19%
State Average
24%
National Average
24%

Completed surveys: 300 or more. Response rate: 27%.

3. Patients who gave a rating of 6 or lower (low)

University Of Mississippi Med Center
6%
State Average
9%
National Average
9%

Completed surveys: 300 or more. Response rate: 27%.

How often did doctors communicate well with patients?

1. Doctors always communicated well

University Of Mississippi Med Center
84% 
State Average
85% 
National Average
80% 

Completed surveys: 300 or more. Response rate: 27%.

2. Doctors usually communicated well

University Of Mississippi Med Center
11%
State Average
11%
National Average
15%

Completed surveys: 300 or more. Response rate: 27%.

3. Doctors sometimes or never communicated well

University Of Mississippi Med Center
5%
State Average
4%
National Average
5%

Completed surveys: 300 or more. Response rate: 27%.

How often did nurses communicate well with patients?

1. Nurses always communicated well

University Of Mississippi Med Center
80% 
State Average
79% 
National Average
76% 

Completed surveys: 300 or more. Response rate: 27%.

2. Nurses usually communicated well

University Of Mississippi Med Center
14%
State Average
16%
National Average
19%

Completed surveys: 300 or more. Response rate: 27%.

3. Nurses sometimes or never communicated well

University Of Mississippi Med Center
6%
State Average
5%
National Average
5%

Completed surveys: 300 or more. Response rate: 27%.

How often did patients receive help quickly from hospital staff?

1. Patients always received help as soon as they wanted

University Of Mississippi Med Center
66% 
State Average
67% 
National Average
64% 

Completed surveys: 300 or more. Response rate: 27%.

2. Patients usually received help as soon as they wanted

University Of Mississippi Med Center
20%
State Average
22%
National Average
25%

Completed surveys: 300 or more. Response rate: 27%.

3. Patients sometimes or never received help as soon as they wanted

University Of Mississippi Med Center
14%
State Average
11%
National Average
11%

Completed surveys: 300 or more. Response rate: 27%.

How often did staff explain about medicines before giving them to patients?

1. Staff always explained

University Of Mississippi Med Center
67% 
State Average
62% 
National Average
60% 

Completed surveys: 300 or more. Response rate: 27%.

2. Staff usually explained

University Of Mississippi Med Center
15%
State Average
17%
National Average
18%

Completed surveys: 300 or more. Response rate: 27%.

3. Staff sometimes or never explained

University Of Mississippi Med Center
18%
State Average
21%
National Average
22%

Completed surveys: 300 or more. Response rate: 27%.

How often was patients' pain well controlled?

1. Pain was always well controlled

University Of Mississippi Med Center
75% 
State Average
72% 
National Average
69% 

Completed surveys: 300 or more. Response rate: 27%.

2. Pain was usually well controlled

University Of Mississippi Med Center
17%
State Average
20%
National Average
24%

Completed surveys: 300 or more. Response rate: 27%.

3. Pain was sometimes or never well controlled

University Of Mississippi Med Center
8%
State Average
8%
National Average
7%

Completed surveys: 300 or more. Response rate: 27%.

How often was the area around patients' rooms kept quiet at night?

1. Always quiet at night

University Of Mississippi Med Center
76% 
State Average
70% 
National Average
58% 

Completed surveys: 300 or more. Response rate: 27%.

2. Usually quiet at night

University Of Mississippi Med Center
17%
State Average
22%
National Average
30%

Completed surveys: 300 or more. Response rate: 27%.

3. Sometimes or never quiet at night

University Of Mississippi Med Center
7%
State Average
8%
National Average
12%

Completed surveys: 300 or more. Response rate: 27%.

How often were the patients' rooms and bathrooms kept clean?

1. Room was always clean

University Of Mississippi Med Center
74% 
State Average
72% 
National Average
71% 

Completed surveys: 300 or more. Response rate: 27%.

2. Room was usually clean

University Of Mississippi Med Center
15%
State Average
18%
National Average
20%

Completed surveys: 300 or more. Response rate: 27%.

3. Room was sometimes or never clean

University Of Mississippi Med Center
11%
State Average
10%
National Average
9%

Completed surveys: 300 or more. Response rate: 27%.

Were patients given information about what to do during their recovery at home?

1. Yes, staff did give patients this information

University Of Mississippi Med Center
82% 
State Average
78% 
National Average
81% 

Completed surveys: 300 or more. Response rate: 27%.

2. No, staff did not give patients this information

University Of Mississippi Med Center
18%
State Average
22%
National Average
19%

Completed surveys: 300 or more. Response rate: 27%.

Would patients recommend the hospital to friends and family?

1. YES, patients would definitely recommend the hospital

University Of Mississippi Med Center
84% 
State Average
68% 
National Average
69% 

Completed surveys: 300 or more. Response rate: 27%.

2. YES, patients would probably recommend the hospital

University Of Mississippi Med Center
13%
State Average
27%
National Average
26%

Completed surveys: 300 or more. Response rate: 27%.

3. NO, patients would not recommend the hospital (they probably would not or definitely would not recom

University Of Mississippi Med Center
3%
State Average
5%
National Average
5%

Completed surveys: 300 or more. Response rate: 27%.

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