How do patients rate the hospital overall?
1. Patients who gave a rating of 9 or 10 (high)
Completed surveys: 300 or more. Response rate: 35%.
2. Patients who gave a rating of7 or 8 (medium)
Completed surveys: 300 or more. Response rate: 35%.
3. Patients who gave a rating of 6 or lower (low)
Completed surveys: 300 or more. Response rate: 35%.
How often did doctors communicate well with patients?
1. Doctors always communicated well
Completed surveys: 300 or more. Response rate: 35%.
2. Doctors usually communicated well
Completed surveys: 300 or more. Response rate: 35%.
3. Doctors sometimes or never communicated well
Completed surveys: 300 or more. Response rate: 35%.
How often did nurses communicate well with patients?
1. Nurses always communicated well
Completed surveys: 300 or more. Response rate: 35%.
2. Nurses usually communicated well
Completed surveys: 300 or more. Response rate: 35%.
3. Nurses sometimes or never communicated well
Completed surveys: 300 or more. Response rate: 35%.
How often did patients receive help quickly from hospital staff?
1. Patients always received help as soon as they wanted
Completed surveys: 300 or more. Response rate: 35%.
2. Patients usually received help as soon as they wanted
Completed surveys: 300 or more. Response rate: 35%.
3. Patients sometimes or never received help as soon as they wanted
Completed surveys: 300 or more. Response rate: 35%.
How often did staff explain about medicines before giving them to patients?
1. Staff always explained
Completed surveys: 300 or more. Response rate: 35%.
2. Staff usually explained
Completed surveys: 300 or more. Response rate: 35%.
3. Staff sometimes or never explained
Completed surveys: 300 or more. Response rate: 35%.
How often was patients' pain well controlled?
1. Pain was always well controlled
Completed surveys: 300 or more. Response rate: 35%.
2. Pain was usually well controlled
Completed surveys: 300 or more. Response rate: 35%.
3. Pain was sometimes or never well controlled
Completed surveys: 300 or more. Response rate: 35%.
How often was the area around patients' rooms kept quiet at night?
1. Always quiet at night
Completed surveys: 300 or more. Response rate: 35%.
2. Usually quiet at night
Completed surveys: 300 or more. Response rate: 35%.
3. Sometimes or never quiet at night
Completed surveys: 300 or more. Response rate: 35%.
How often were the patients' rooms and bathrooms kept clean?
1. Room was always clean
Completed surveys: 300 or more. Response rate: 35%.
2. Room was usually clean
Completed surveys: 300 or more. Response rate: 35%.
3. Room was sometimes or never clean
Completed surveys: 300 or more. Response rate: 35%.
Were patients given information about what to do during their recovery at home?
1. Yes, staff did give patients this information
Completed surveys: 300 or more. Response rate: 35%.
2. No, staff did not give patients this information
Completed surveys: 300 or more. Response rate: 35%.
Would patients recommend the hospital to friends and family?
1. YES, patients would definitely recommend the hospital
Completed surveys: 300 or more. Response rate: 35%.
2. YES, patients would probably recommend the hospital
Completed surveys: 300 or more. Response rate: 35%.
3. NO, patients would not recommend the hospital (they probably would not or definitely would not recom
Completed surveys: 300 or more. Response rate: 35%.
